Customer Analytics
$34,000–$35,000 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Deepen consumer knowledge through advanced analytics and manage consumer metrics and campaign KPIs. Analyze campaigns to measure effectiveness, probe brand issues using database analyses, and pull reporting for retail microsites and Google reviews. Manage changes and issues on OD and retail Microsite pages, including quarterly updates to website offers, expiration dates, and products. Input new locations into Sprinklr and coordinate with IT for content uploads and website brand updates. Submit JIRA tickets and follow up until resolved. Requires BS/BA in statistics or quantitative field, 5+ years leading analysis and reporting, SQL, and Business Objects experience.
Required Qualifications
- BS/BA in statistics, mathematics, economics, or quantitative field
- 5+ years Analytics experience
- 5+ years leading analysis & reporting activities
- Experience with SQL
- Experience with Business Objects
- Strong communication skills, with ability to explain data insight or campaign performances
- Ability to probe and diagnose brand issues with an understanding of how to leverage database analyses to provide insights
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