Customer Advisor
On-site · Auckland, Auckland, New Zealand
Job Summary
Customer Advisor at Spark NZ in Newmarket retail store, focused on serving and selling to customers, using product knowledge to drive sales, delivering world-class retail and customer service, and providing suitable solutions. Responsibilities include in-store and occasional virtual service via chat, and occasional home visits. Emphasis on a great attitude, willingness to learn, and connecting with customers from diverse backgrounds. Strong emphasis on teamwork and outstanding communication, with the ability to work independently and achieve sales targets to earn commissions. Benefits include uncapped commission, Spark credit, comprehensive medical insurance, life and income protection, enhanced parental leave, development opportunities, wellbeing support, and a referral scheme.
Required Qualifications
- great attitude
- willingness to learn
- experience from Retail, Contact Centre, or Hospitality is great but not essential
- excellent customer experiences
- communication skills
- team player
- capacity to work independently
- commission-based earning targets
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