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Lanes GroupPosted 3 weeks ago

customer advisor

$56,137,120–$56,137,120 year

On-siteGreat Sankey, England, United Kingdom

Full TimeMid LevelLarge

Job Summary

Contact customers via telephone to advise of work scheduled at their properties and keep them updated on progress. Issue planned start dates and handle customer queries while sending text updates. Collaborate with in-house schedulers to provide information on outstanding work. Requires excellent listening and communication skills, competent IT proficiency, and previous customer contact experience. Full-time, permanent role in Lingley Mere, Warrington, Monday to Friday, 40 hours.

Required Qualifications

  • Excellent listening and communication skills
  • Competent in IT, accurate data entry and good keyboard skills
  • Excellent customer service
  • Positive, can-do attitude – team player
  • Ability to multitask, and work to deadlines
  • Previous customer contact experience required (telephone or face to face)
  • Ability to commute/relocate before starting work
  • United Kingdom work authorisation

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