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Toyota AustraliaPosted 6 days ago

Customer Administration Representative

On-siteSubiaco, Arkansas, United States

Full TimeLarge

Job Summary

Provide administration support to various sales teams by preparing customer paperwork, sales documents, and product information. Process and update customer information within internal systems while responding to enquiries via phone and email. Manage shared inboxes, coordinate customer requests, and liaise with suppliers and internal teams to resolve issues. Maintain accurate records, reconcile debtor accounts, and prepare reports to support general sales activities. Build product knowledge to confidently assist customers and colleagues, ensuring timely and accurate service delivery.

Required Qualifications

  • Previous experience in sales support, customer service, fleet management, finance or the automotive industry
  • Strong communication and interpersonal skills, with the ability to engage confidently and professionally with customers and stakeholders
  • Excellent organisational skills, with the ability to manage multiple priorities, work to deadlines and maintain a high level of accuracy and attention to detail
  • A proactive and self-motivated approach, with the ability to work collaboratively within a team while also managing tasks independently
  • Intermediate proficiency across the Microsoft Office Suite, particularly Excel, PowerPoint and Word

Desired Qualifications

  • Relevant tertiary qualifications in Business, Commerce or a related discipline

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