Customer Accounts Advisor
$26,520–$28,080 year
On-siteHurst, Texas, United States
Job Summary
Manage customer accounts by maintaining updated information in the store system and documenting payment appointments. Conduct direct contact with customers via phone and home visits to drive lease agreement renewals and explain benefits. Assist the Customer Account Manager in achieving daily, weekly, and monthly revenue goals while handling merchandise returns, guest deliveries, and quality assurance certifications. Safely operate the company vehicle to load, secure, and protect products, and complete daily vehicle maintenance and route sheets. Perform any reasonable duties requested by management.
Required Qualifications
- United States at least 19 years old
- valid state Driver's License
- compliance with the Company's Driver Qualification Policy
- satisfactory MVR (driving record)
- Must meet DOT requirements to obtain certification in required states (United States)
- Ability to work schedule of hours varying from 8 am to 9 pm
- Ability to lift up to 50 lbs. without help
- ability to lift up to 300 lbs. with the assistance of a dolly
- Two years of retail/customer service experience
- High School diploma or equivalent
- Excellent interpersonal and communication skills
- High energy with the ability to effectively perform all functions of the store
- multitasking effectively
- Proper telephone etiquette
- Proficient computer skills
Desired Qualifications
- Canada at least the age of 18
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