Customer Account Support Specialist

Customer Account Support Specialist based in Bracknell, Berkshire, supporting the UK & Ireland Inside Sales Team. Responsibilities include responding to customer questions, processing orders, handling calls and emails, generating regular patient lists and renewals documentation, managing hospital/procurement queries, following up with hospitals, and using Salesforce to record interactions. Must develop product knowledge of Dexcom CGM, be capable of creating reports in Excel, and excel in a fast-paced, high-pressure environment with strong communication and organizational skills. Experience in customer account management or inside sales is preferred; consideration given to college leavers with the right attitude and willingness to learn. Flex/Hybrid workplace allows part of the week from a home office; travel expected 0-5%.