Customer Account Specialist
$50,294–$83,824 year
RemoteUnited States or Tennessee, United States
Job Summary
Develop and maintain relationships with physicians, administrators, and pharmacists to support 60-70 existing clinic customers within a geographic territory. Identify and present McKesson services to help clinics make informed purchasing decisions, conducting quarterly meetings focused on trends and GPO optimization. Retain customers by negotiating distribution agreements with McKesson and aggregate partners while serving as the primary point of contact for provider specialty needs. Collaborate with internal teams including Onmark GPO and Clinical Specialists to coordinate meetings and deliver ongoing sales support to meet annual revenue and gross profit goals. Effectively promote additional products and services to ensure comprehensive utilization by eligible customers.
Required Qualifications
- Degree or equivalent
- 2+ years of relevant experience
- 4-year degree
- emphasis in sales and marketing, business management, or healthcare related field
- Microsoft Office Suite
- Business acumen
- analytics usage to identify opportunities and trends
- Working knowledge of the pharmaceutical/healthcare industry
- Excellent communication skills, both written and verbal
- Ability to work with various teams to an end resolution and positive result
- Organized, accountable, assertive, and focused on results
- Team player with strong interpersonal and resource management skills
- Ability to work independently and as part of a team in a fast-paced environment
- Demonstrated ability to manage multiple projects simultaneously and meet deadlines
- Influential communicator with focus on active listening and customizing messages appropriately for differing audiences
- Must be authorized to work in the US unrestricted
- Not eligible for sponsorship
- Able to travel extensively overnight to customers within a specified book of business - 30% by car & plane
- Must have a valid driver's license with a clean, active, unrestricted driving record/MVR
Desired Qualifications
- Sales, account management, and/or sales support experience in a professional setting preferred
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