Customer Account Manager
$47,840–$56,160 year
On-siteTennessee, United States
Job Summary
Customer Account Manager at Swift Transportation responsible for providing customer account services to high exposure or major accounts, working with internal departments to balance capacity and freight while achieving high service levels, building internal and external relationships to deliver short and long-term customer value and efficient movement of freight, leading and soliciting business from a defined number of customers to expand revenue, serving as an extension of Sales, maintaining knowledge of customer contractual requirements, and creating monthly service level reports and participating in service-oriented conference calls.
Required Qualifications
- 2+ years' experience in Customer Service or Sales
- Bachelor's degree or equivalent combination of education and/or experience
- Must be able to set priorities
- Must be able to work in a fast-paced team environment
- Must be able to adapt to changing priorities
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