Customer Account Manager - Southeast Region
RemoteUnited States
United StatesRemoteFull TimeBachelors DegreeEnterprise
Full TimeBachelors DegreeEnterprise
Job Summary
Manage long-term key customers in Executive business areas by assessing needs, expectations, and issues to develop tailored service plans and act as the liaison between clients and Embraer. Coordinate operational activities, resolve customer complaints, and identify sales opportunities to foster lasting relationships. Prepare department budgets, oversee target programs, and ensure compliance with safety regulations and ISO requirements while driving productivity and employee motivation.
Required Qualifications
- BA in Engineering, in aeronautical, mechanical or electrical engineering
- Minimum 10 years of experience in managing client/operator technical and commercial support activities related to the company aircraft and services
- Proven experience as key account manager
- Experience in sales and providing solutions based on customer needs
- Organized and detailed oriented
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations
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