Customer Account Manager-Small Ag and Turf
On-siteLake, Michigan, United States
Job Summary
Manage key customer account relationships by greeting prospects in retail or field environments, qualifying buyers, and demonstrating equipment features to drive sales. Execute the full sales cycle including document preparation for financing and delivery, entering data into the CRM system, and following up post-sale to ensure satisfaction. Identify potential customers using prospecting tools and assist with company events like trade shows and field days. Provide differentiated solutions that save time, reduce risk, and increase profits for small ag and turf clients. Support management in achieving corporate goals while fostering a collaborative team environment.
Required Qualifications
- 5 or more years of equipment sales experience
- Bachelor's degree in business, finance/accounting, or agriculture-related discipline or equivalent work experience
- Valid DOT Medical Card
- Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements
- Business, financial and logistical management knowledge
- Effective listening skills
- Knowledge of relevant agronomic practices and trends
- Knowledge of key customer account agronomic operations
- Ability to use software applications such as Microsoft Office and internet functions
- Excellent customer relationship skills with current and future decision makers
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