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BACARDÍPosted 1 month ago

Customer Account Manager - New Business

On-siteLondon, England, United Kingdom

Full TimeSenior LevelLarge

Job Summary

Partner with customers in bars, clubs, and restaurants to build relationships, drive distribution, and win new business. Develop 360-degree account plans and execute commercial brand plans to meet targets for brand visibility, promotions, and financial goals. Complete outlet surveys during visits, manage sales plans, and collaborate cross-functionally with marketing and brand ambassadors to host activations. Analyze promotional activities, process budgets with ROI analysis, and support colleagues to improve executional excellence.

Required Qualifications

  • Sales experience in FMCG
  • On or Off Trade Management in Spirits and/or Beverage Industry
  • Demonstrable track record of performance and delivery (results and/or achievements)
  • Strong (social) networking and interpersonal skills
  • Strong analytical, planning, and time managements skills
  • Well-developed communication / presentation skills (Active Listening)
  • Apply Creative Thinking
  • Pro-active
  • Goal-oriented
  • Passionate about delivering results
  • constantly seek to improve
  • love the consumer
  • create strong positive first impressions
  • easily build those into great relationships with customers
  • find it easy to understand the needs of others
  • build those into innovative solutions that delight consumers and customers and deliver bottom line results
  • demonstrate Resilience by overcoming challenges and staying calm under pressure
  • demonstrate entrepreneurial thinking, looking for new ways to achieve better results
  • strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
  • high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others
  • can think critically to penetrate complex problems and expand the possibilities by making fresh connections
  • think strategically whilst being execution focused and bring creativity to the challenges you're presented with
  • deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change
  • growth and learning mindset: ready to test, stumble, learn and apply from experience
  • strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
  • high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others
  • can think critically to penetrate complex problems and expand the possibilities by making fresh connections
  • think strategically whilst being execution focused and bring creativity to the challenges you're presented with
  • deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change
  • growth and learning mindset: ready to test, stumble, learn and apply from experience

Desired Qualifications

  • Sales experience in FMCG is preferred
  • On or Off Trade Management in Spirits and/or Beverage Industry is a distinct advantage

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