Customer Account Manager - New Business
On-siteLondon, England, United Kingdom
London, England, United KingdomOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Partner with customers in bars, clubs, and restaurants to build relationships, drive distribution, and win new business. Develop 360-degree account plans and execute commercial brand plans to meet targets for brand visibility, promotions, and financial goals. Complete outlet surveys during visits, manage sales plans, and collaborate cross-functionally with marketing and brand ambassadors to host activations. Analyze promotional activities, process budgets with ROI analysis, and support colleagues to improve executional excellence.
Required Qualifications
- Sales experience in FMCG
- On or Off Trade Management in Spirits and/or Beverage Industry
- Demonstrable track record of performance and delivery (results and/or achievements)
- Strong (social) networking and interpersonal skills
- Strong analytical, planning, and time managements skills
- Well-developed communication / presentation skills (Active Listening)
- Apply Creative Thinking
- Pro-active
- Goal-oriented
- Passionate about delivering results
- constantly seek to improve
- love the consumer
- create strong positive first impressions
- easily build those into great relationships with customers
- find it easy to understand the needs of others
- build those into innovative solutions that delight consumers and customers and deliver bottom line results
- demonstrate Resilience by overcoming challenges and staying calm under pressure
- demonstrate entrepreneurial thinking, looking for new ways to achieve better results
- strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
- high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
- deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
- consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others
- can think critically to penetrate complex problems and expand the possibilities by making fresh connections
- think strategically whilst being execution focused and bring creativity to the challenges you're presented with
- deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change
- growth and learning mindset: ready to test, stumble, learn and apply from experience
- strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
- high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
- deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
- consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others
- can think critically to penetrate complex problems and expand the possibilities by making fresh connections
- think strategically whilst being execution focused and bring creativity to the challenges you're presented with
- deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change
- growth and learning mindset: ready to test, stumble, learn and apply from experience
Desired Qualifications
- Sales experience in FMCG is preferred
- On or Off Trade Management in Spirits and/or Beverage Industry is a distinct advantage
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