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BACARDÍPosted 1 week ago

Customer Account Manager - London

On-siteLondon, England, United Kingdom

Full TimeSenior LevelLarge

Job Summary

Partner with On Trade customers to build relationships, execute 360-degree account plans, and drive brand distribution, visibility, and new business growth. Develop and manage sales plans based on commercial priorities, complete outlet surveys during visits, and deliver on financial targets. Collaborate cross-functionally with Marketing and Brand Ambassadors to host events, manage wholesale partners, and analyze promotional activities for ROI. Support colleagues to step up executional excellence while ensuring delivery against agreed Bacardi Sales KPIs and targets.

Required Qualifications

  • Valid driving license
  • Sales experience in FMCG
  • On or Off Trade Management in Spirits and/or Beverage Industry
  • Demonstrable track record of performance and delivery (results and/or achievements)
  • Strong (social) networking and interpersonal skills
  • Strong analytical, planning, and time managements skills
  • Well-developed communication / presentation skills (Active Listening)
  • Apply Creative Thinking
  • Pro-active
  • Goal-oriented
  • Passionate about delivering results
  • constantly seek to improve
  • love the consumer
  • create strong positive first impressions
  • easily build those into great relationships with customers
  • find it easy to understand the needs of others
  • build those into innovative solutions that delight consumers and customers and deliver bottom line results
  • demonstrate Resilience by overcoming challenges and staying calm under pressure
  • demonstrate entrepreneurial thinking, looking for new ways to achieve better results
  • strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
  • high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others
  • can think critically to penetrate complex problems and expand the possibilities by making fresh connections
  • think strategically whilst being execution focused and bring creativity to the challenges you're presented with
  • deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change
  • growth and learning mindset: ready to test, stumble, learn and apply from experience
  • strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
  • high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others
  • can think critically to penetrate complex problems and expand the possibilities by making fresh connections
  • think strategically whilst being execution focused and bring creativity to the challenges you're presented with
  • deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change
  • growth and learning mindset: ready to test, stumble, learn and apply from experience

Desired Qualifications

  • Sales experience in FMCG is a distinct advantage
  • On or Off Trade Management in Spirits and/or Beverage Industry is a distinct advantage

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