Custom Software Engineer
On-site · Bengaluru, Karnataka, India or Mumbai, Maharashtra, India
Job Summary
Lead and manage a large team of application support engineers within the Data Operations & Reporting group, driving data operations, system observability, and issue triage. Own incident, problem, and change management processes to maintain system stability and performance. Oversee data warehousing solutions using Teradata BI and collaborate with cross-functional teams to promptly resolve data-related issues. Provide technical leadership and mentorship, ensuring best practices in data operations, observability, and stakeholder management. Utilize JIRA for workflow tracking and reporting; experience with ETL workflows (Informatica Power Center) and SQL is required. The role requires 8+ years of experience with at least 6 years in Teradata BI and 2+ years in leadership, with 16 years of full-time education. Based at Mumbai and/or Bengaluru offices.
Required Qualifications
- Minimum 8 years of experience, with at least 6 years in Teradata BI and 2+ years in leadership roles
- Educational Qualification: Minimum 16 years of full-time education in Computer Science or related field
- Experience with Teradata BI and data warehousing concepts
- Hands-on experience in triaging issues in Teradata BI
- Familiarity with JIRA for workflow management and issue tracking
- Strong leadership and large-team management experience
- Experience with ETL tools (Informatica Power Center or equivalent)
- Knowledge of SQL
- Ability to work in a fast-paced environment and meet deadlines
- Proven track record of delivering impactful solutions and managing large teams
Desired Qualifications
- Informatica Power Center
- Power BI
- GCP
- Strong leadership
- JIRA experience
- SQL knowledge
- Data warehousing concepts
- Observability
- Incident management
- Problem management
- Change management
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