CUSTODIAL QC SPECIALIST
$40,560,000–$43,680,000 year
On-siteSavannah, Georgia, United States
Job Summary
Conduct timely quality control inspections of custodial contracts to ensure service quality meets or exceeds requirements. Assign and monitor corrective actions for discrepancies identified during inspections, reviewing proof of work prior to site visits. Maintain industry, company, and customer quality standards established by the contract and Quality Control Plan while preparing, maintaining, and reviewing quality-related reports. Advise the Quality Control Manager, Program Manager, and Custodial Supervisors on quality trends and issues. Work independently and collaboratively within company policies, adhering to a "Safety First" attitude and OSHA regulations. Submit End of Day Reports and participate in monthly training for skill development. Complete assignments in a timely manner to support the organization's mission while working in various environmental conditions.
Required Qualifications
- High school diploma or GED
- A minimum of 2 years of consecutive experience as a Quality Control Inspector/Specialist in a related service industry (e.g., custodial, food service, or healthcare)
- Knowledge of Quality Assurance Surveillance Plans (QASP) and Contracts
- Valid Georgia Driver's License and reliable transportation
- Ability to pass a Georgia Department of Motor Vehicle driving record check
- Must be able to meet all required government security clearances
- Availability to work on-site Monday through Friday, with flexibility for nights and weekends as needed
- Knowledge of OSHA safety regulations and chemical handling/storage procedures
- Familiarity with CIMS (Cleaning Industry Management Standard)
- Ability to lift and carry up to 50 pounds
- Ability to work in a noisy, dusty, or chemical-laden environment, including outdoors
- Ability to stand, walk, bend, crawl, stoop, reach, and climb, including stairs
- Ability to work in extreme heat and cold
Desired Qualifications
- Experience in custodial services preferred
- Strong problem-solving and data analysis skills
- Ability to prioritize, organize, and manage assignments effectively
- Proficiency with computers and technology, including tablets, email, and Microsoft Suite
- Excellent verbal, written, and interpersonal communication skills
- Strong attention to detail and organizational skills
- Ability to work independently with minimal supervision
- Excellent customer service skills and a commitment to high-quality service
- Experience working with diverse populations
- Experience working with AbilityOne individuals
- At least 1 year of experience working with government contracts and facilities
- Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.
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