Curbside Express Lead

Administer team members' workload, conduct guest transactions at curbside, and communicate discrepancies while helping bag and store orders. Provide customer service that exceeds requirements for both internal and external guests, respond to calls regarding product inquiries and special orders, and attend daily team huddles. Schedule team members, delegate assignments, and provide coaching and feedback. Oversee training, write department orders, monitor receiving, and develop merchandising plans using company guidelines. Utilize tools to reduce shrink, pass audits, and adhere to the collective bargaining agreement. Maintain safety priorities and handle products per food safety guidelines. Work a flexible schedule including nights, weekends, and holidays. Be willing to back up other grocery lead positions.