Curbside Express Lead

Administer team members' workload, conduct guest transactions at curbside, and communicate discrepancies while helping bag and store orders. Provide customer service that exceeds requirements for both internal and external guests and respond to inquiries regarding product requests. Schedule team members, delegate assignments, and conduct daily huddles while overseeing training and providing coaching. Write department orders, monitor stocking, and develop merchandising plans using company guidelines. Utilize tools to reduce shrink, pass audits, and comply with the collective bargaining agreement. Maintain safety priorities and handle products according to food safety guidelines. Work a flexible schedule including nights, weekends, and holidays. Be willing to back up other grocery lead positions.