Curbside Express Lead
$31,200–$31,200 year
On-siteCranberry Township, Pennsylvania, United States
Job Summary
Administer team members' workload, conduct guest transactions at curbside, and communicate discrepancies while bagging and storing orders. Provide coaching and feedback, oversee training, and attend daily huddles to support the Asst. Guest Service Team Leader. Schedule team members, delegate assignments, and develop merchandising plans using company guidelines. Respond to guest calls regarding product inquiries and special orders, ensuring compliance with the collective bargaining agreement and internal audits. Maintain safety as the top priority, properly handle products in accordance with food safety guidelines, and actively participate in an environment embracing diversity and inclusion. Work a flexible schedule that may include nights, weekends, and holidays.
Required Qualifications
- 0 to 6 months experience
- At least 18 years of age
- Must be able to work a flexible schedule, which could include nights, weekends and holidays
- Must be able to lift 50 pounds
- Be willing and able to be back up other grocery lead positions
Desired Qualifications
- Customer Service Experience
- 1-3 years in a service-oriented environment
- Be comfortable with technology
- Experience leading others
- High school diploma or equivalent
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