Curacao South Gate - Credit Associate
$35,152,000–$44,595,200 year
On-siteSouth Gate, California, United States
Job Summary
Greet and guide customers through the credit application process, troubleshooting issues whether they use the kiosk, tablet, or paper forms. Educate clients on credit fundamentals, account types, and behaviors impacting their scores while helping them select the best Curacao account. Maintain the Credit Lounge's look and feel by ensuring cleanliness, checking equipment functionality, and reporting major issues. Monitor application and account management system performance to promptly report any technical problems. Stay informed of internal credit policies and procedures to ensure compliance with state and federal laws and protect sensitive customer information. Be responsive to customer issues in collaboration with your manager and pitch in with other store operations tasks as requested.
Required Qualifications
- High School Diploma or GED
- English Fluency
- Spanish Proficiency
- Friendly, outgoing personality
- Good listener
- Patient
- Comfortable with basic arithmetic
- Proficient typing skills and able to handle office equipment
- Lift / Carry 10 lbs or less
- Lift / Carry 12 lbs or less
- Reach above shoulder occasionally
- Lift / Carry 11 – 20 lbs occasionally
- Lift / Carry 13 – 25 lbs occasionally
- Sit constantly
- Crawl occasionally
- Lift / Carry 21 – 51 lbs occasionally
- Lift / Carry 26 – 40 lbs occasionally
- Reach Outward frequently
- Bend occasionally
- Lift / Carry 51 – 100 lbs not applicable
- Lift / Carry 40 – 100 lbs not applicable
- Reach Outward not applicable
- Over 100 lbs not applicable
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