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CUAPosted 18 months ago

CUA Outcomes Specialist

$42,000–$47,000 year

On-sitePhiladelphia, Pennsylvania, United States

Full TimeAssociates Degree

Job Summary

Promote and facilitate safe, timely reunification of children/youth in out-of-home placements by prioritizing families where the child has been in placement for six months or less. Conduct biweekly meetings with reunification resources, complete walk-through assessments for home safety, and monitor compliance with court orders and Single Case Plan objectives. Support the CUA Case Manager in preparation for Court, supervise visits when necessary, and actively participate in Family Team Conferences. Document all activities in ECMS within six business days and immediately report any safety concerns to the supervisor. This role utilizes the Strengthening Families framework and requires proficiency in English and Spanish.

Required Qualifications

  • Completion of a bachelor's degree in social work at an accredited college or university
  • 1 year experience working in child, youth and family service systems
  • Candidates with a degree in an unrelated field require a minimum of three years of experience working in child, youth, and family serving systems
  • Must have valid driver's license and insurance
  • Must be mobile at times
  • Must be able to travel and be flexible
  • Must occasionally lift and/or move up to 25 pounds
  • Must have close vision
  • Must have distance vision
  • Must have color vision
  • Must have peripheral vision
  • Must have depth perception
  • Must have the ability to adjust focus
  • Must be able to stand
  • Must be able to walk
  • Must be able to sit
  • Must be able to use hands to finger, handle, or feel objects, tools, or controls
  • Must be able to reach with hands and arms
  • Must be able to climb stairs
  • Must be able to balance
  • Must be able to stoop, kneel, crouch or crawl
  • Must be able to talk or hear
  • Must be able to taste or smell
  • Must be able to adjust focus
  • Must be able to work independently
  • Must demonstrate good judgment
  • Must be accurate and detail-oriented
  • Must maintain a high degree of discretion dealing with confidential information
  • Must have strong organizational and time management skills
  • Must be able to set priorities in critical situations
  • Must be able to work cooperatively and collaboratively with other members of the CUA Support Team and DHS and Juvenile Probation staff
  • Must be able to communicate regularly and respond promptly to messages
  • Must be able to participate in all required training including Foundations become certified as a Direct Service Worker
  • Must be able to complete a minimum of 40 hours annually as specified
  • Must be able to participate in regular supervisory meetings
  • Must be able to prepare for and actively participate, as required, in all meetings and conferences
  • Must be able to document in the appropriate section of ECMS any activity they have performed within six business days
  • Must be able to maintain confidentiality and ensure HIPPA compliance
  • Must be able to abide by the Social Work Code of Ethics
  • Must be able to follow DHS CUA Practice Guidelines
  • Must be able to maintain compliance with all applicable laws, regulations, and bulletins issued by the Department of Public Welfare (DPW) Office of Children, Youth and Families
  • Must be able to utilize the Strengthening Families framework in the performance of duties
  • Must be able to immediately report to the supervisor any concerns about the safety of children or youth in the household or placement facility
  • Must be able to complete all needed referrals for services for reunification resources and monitor compliance
  • Must be able to complete walk-through assessments to assess the physical safety of the home of the reunification resource
  • Must be able to monitor compliance with court order and Single Case Plan (SCP) objectives and obtain documentation
  • Must be able to support the CUA Case Manager in preparation for Court
  • Must be able to supervise visits when necessary
  • Must be able to assist the CUA CM to focus on permanency opportunities
  • Must be able to track and manage the movement of cases through the permanency process
  • Must be able to assist the CUA CM in preparing the children, youth, and families for reunification or other permanency
  • Must be able to promote and facilitate safe and timely reunification of children/youth in out-of-home placements
  • Must be able to prioritize work with families with a goal of Reunification where the child/youth has been in placement for 6 months or less
  • Must be able to conduct biweekly meetings with reunification resources
  • Must be able to complete all paperwork and other documentation timely and in accordance with the DHS CUA Practice Guidelines
  • Must be able to participate in Family Team Conferences when necessary
  • Must be able to attend Court Hearings as needed but never in lieu of the CUA CM
  • Must be able to demonstrate demonstrated written and oral communication skills
  • Must be able to demonstrate demonstrated ability to work independently and as part of a team
  • Must be able to demonstrate ability to set priorities in critical situations
  • Must be able to demonstrate culturally sensitive to the needs and diversities of multi-cultural communities
  • Must be able to demonstrate practices good customer service skills in all working relationships
  • Must be able to demonstrate strong interpersonal skills, respectful and courteous nature
  • Must be able to demonstrate Able to work independently, demonstrating good judgment and prioritizing

Desired Qualifications

  • Proficiency in English and Spanish preferred
  • Familiarity with the dynamics of diverse populations in low-income areas
  • Knowledge of community resources
  • Knowledge of social services, child welfare and family systems services

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