CTO Engineer
On-siteSingapore, Singapore
Job Summary
Assemble, configure, test, and validate Hitachi Vantara storage systems and servers based on customer requirements. Perform system-level testing to ensure quality, stability, and compliance while providing troubleshooting support for hardware and software issues across SAN, NAS, and third-party network environments. Manage RMA processes, maintain lab inventory records, and support system upgrades, firmware updates, and hardware replacements. Collaborate with cross-functional teams including Engineering, Logistics, and Customer Support to ensure operational efficiency and drive continuous improvement initiatives.
Required Qualifications
- 5+ years of hands-on experience in enterprise storage, server configuration, or data center operations
- Experience working with Hitachi Vantara storage systems or equivalent enterprise storage platforms
- Strong understanding of SAN and NAS technologies, storage concepts, and infrastructure environments
- Knowledge of network switch configuration and support, preferably Cisco and Extreme Networks
- Experience troubleshooting hardware, firmware, and system-level issues in enterprise environments
- Familiarity with RMA handling, inventory management, and asset tracking processes
- Ability to follow technical procedures, build documentation, and quality control standards
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work independently and collaboratively in a fast-paced operational environment
- Good communication and coordination skills with cross-functional teams and stakeholders
Desired Qualifications
- Experience supporting system integration, testing, or deployment activities is an advantage
- Basic knowledge of Linux, Windows Server, or virtualization environments is preferred
- Exposure to scripting, automation, or infrastructure management tools is an added advantage
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