CT Applications Specialist A&NZ
On-siteAuckland, Auckland, New Zealand
Job Summary
Provide post-sale CT installation, training, and customer service support, including on-site clinical in-servicing and go-live assistance. Deliver pre-sale product demonstrations and technical guidance during the sales process to align GE technology with customer problems. Monitor installations within your assigned territory, manage clinical handovers, and produce post-demo reports to track satisfaction and needs. Develop and sustain Key Opinion Leader networks, contribute to the image library for tenders, and raise urgent product CSOs to expedite fixes with internal teams. Collaborate with sales leaders, account managers, and clinical experts to drive business objectives and maintain customer relationships across Australia and New Zealand.
Required Qualifications
- A suitably qualified clinical or technical professional in Diagnostic Radiography/Medical Radiation science
- Demonstrated clinical scanning proficiency on current products/platforms
- Minimum 3 years of relevant CT clinical/technical experience
- Willingness to travel extensively within your specified geographic region as well as to nationwide
- A clear thinker with the ability to interpret and translate complex technical data and systems
- Possess strong analytical and problem solving skills
- Exceptional communication and well-developed interpersonal skills
- Ability to work in a team environment
- Proficiency in English
- Proficiency in computer skills in Microsoft Office Suite products
- Please note that to be considered for this position you must have unrestricted working rights for Australia and be prepared to undergo a background check which includes a police check
- All GE HealthCare employees are required to be fully vaccinated for Covid-19
Desired Qualifications
- previous experience on GE CT Platforms preferred but not essential
- Ability to effectively communicate, verbally and in writing with global counterparts, to external customers and team members in other functional organizations
- Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
- Readiness to learn as well as contribute to the business
- Strong problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Strong accountability, sense of urgency and ability to effectively handle multiple priorities simultaneously
- Willingness to be flexible/adapt to changing work environments
- Team oriented with a customer satisfaction mindset
- Strong presentation skills (public speaking and lecture experience desired)
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