CST Manager
Remote
Job Summary
Lead Technical Validation Engineers across all technology domains in day-to-day delivery of technical validation and feasibility checks for both Customer Orders and Internal Network Optimisation Orders; oversee validation activities to ensure consistent, high-quality work, monitor resource capacity, manage escalations, support KPI achievement, and drive Continuous Service Improvement initiatives; requires extensive network design/provisioning experience, strong leadership, bilingual Japanese/English, and solid documentation/presentation skills.
Required Qualifications
- Minimum of 10 years of experience in network design/provisioning within the relevant industry
- Business level Japanese and English skill (speaking, listening, writing, and reading at conversational/business level or higher).
- Solid understanding and knowledge of installation, testing, and NOC environments (Optical/Ethernet/SDH/SONET, DWDM, EoSDH/IP).
- At least 5 years of experience leading a team.
- Strong knowledge and genuine interest in network-related technologies.
- Excellent writing, verbal, and presentation skills with the ability to clearly express technical concepts in documentation.
- Strong technical background with the ability to provide instructions and explanations to non-technical audiences.
- Practical knowledge of Microsoft Office tools (Visio, Word, PowerPoint, Excel) and other tools commonly used for daily administrative tasks.
- CCNP/CCIE certification is a plus.
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