CSR/Teller - Wyoming MI - Bi-lingual Preferred -Full Time

Conduct daily customer service interactions by listening to specific needs, asking questions to understand deeper requirements, and guiding clients to appropriate financial solutions. Maintain accurate balancing records, correct outages, and handle consumer and business customer problems with professionalism while adhering to established policies and procedures. Perform office operations with the platform team, ensure confidentiality of customer business, and refer complex issues to leadership as necessary. Maintain knowledge of retail products, financial center procedures, and bank policies to drive a positive customer experience. Requires extensive cash handling, public interaction, and flexibility in scheduling.