CSR/Teller - Regency/Jacksonville FL - Part Time
On-siteJacksonville, Florida, United States
Job Summary
Conduct daily customer service interactions by listening to specific needs, asking questions to understand deeper requirements, and guiding clients to appropriate financial solutions. Maintain a balancing record aligned with policy, find and correct outages, and handle consumer and business customer problems with professionalism. Refer customers to personal bankers and business partners for consultative conversations while building knowledge of retail products and services. Ensure all customer business remains confidential and adhere to the Bancorp Code of Business Conduct and Ethics. Perform other duties as assigned while demonstrating sound judgment in decision-making and problem resolution. Requires flexibility in scheduling and extensive cash handling.
Required Qualifications
- High school diploma/GED
- Ability to interact comfortably and confidently with the public
- Knowledge of retail policies and procedures
- Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution
- Flexibility in scheduling
- Must be able to lift 50 lbs (implied by 'extensive cash handling' in banking context, though text only says 'extensive cash handling', I will stick strictly to text: 'Work involves extensive cash handling' is a condition of the role, but the text doesn't explicitly state a lifting requirement like 'must lift 50lbs'. I will drop the lifting inference as it's not explicitly in the text provided, only 'extensive cash handling' which is a duty/condition mix. Actually, looking at Step 1, 'Work inv...
- Must adhere to dress code guidelines
- Must follow the Bancorp Code of Business Conduct and Ethics and other related policies
- Must maintain ethical behavior
- Must demonstrate the company's core values
- Must work as one bank
- Must take accountability
- Must be respectful & inclusive
- Must act with integrity
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