CSR/Teller - Hyde Park FL/Tampa FL - Part Time
On-siteTampa, Florida, United States
Job Summary
Provide excellent customer service by listening to specific needs, asking questions to gain deeper understanding, and guiding customers to where their financial needs can be met. Handle consumer and business customer problems with professionalism, maintaining a balancing record in line with policy while finding and correcting outages. Refer customers to appropriate business partners for consultative conversations and build knowledge of retail products and services. Maintain knowledge of bank policies and financial center procedures, ensuring ethical behavior and confidentiality in all interactions. Perform other duties as assigned within the normal office environment.
Required Qualifications
- High school diploma/GED
- Ability to interact comfortably and confidently with the public
- Knowledge of retail policies and procedures
- Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution
- Flexibility in scheduling
- Must be able to lift 50 lbs
Desired Qualifications
- Experience with cash handling
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