CSR/Teller - Clearwater, FL - Part-Time
On-siteClearwater, Florida, United States
Job Summary
Provide excellent customer care regarding daily transactions, inquiries, and problem resolution while adhering to bank policies and maintaining customer confidentiality. Perform daily office responsibilities to maintain efficient operations, including balancing records, identifying outages, and correcting errors. Handle consumer and business customer problems professionally, directing complex issues to leadership as necessary. Consistently meet or exceed sales referrals by initiating conversations to uncover customer needs and effectively referring clients to business partners for product sales. Maintain a well-developed knowledge of retail products and services, utilizing appropriate tools for tracking referral progression and monitoring fulfillment. Actively participate in daily huddles, sales meetings, and staff meetings. Requires a high school diploma/GED, ability to perform advanced math functions, and flexibility in scheduling. Part-time role located in Clearwater, FL.
Required Qualifications
- High school diploma/GED
- Ability to perform advanced math functions
- Ability to present a professional image
- Ability to interact comfortably and confidently with the public
- Ability to demonstrate the initiative to initiate dialogue
- Ability to properly read and write well enough to communicate in both oral and written form
- Knowledge of retail policies and procedures
- Ability to take initiative and utilize sound judgment in decision-making
- Ability to demonstrate diplomacy and tact in problem resolution
- Ability to interact well, and in a positive manner, with co-workers and management
- Flexibility in scheduling
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