CSR (Teller)
On-site · Knoxville, Tennessee, United States
Job Summary
CSR Teller at Builtwell Bank serves as the first face for customers in the branch and community, greeting customers and handling transaction needs with accuracy and professionalism. Responsibilities include running a teller window (inside or drive-through) to provide paying and receiving services, answering customer inquiries with product knowledge, balancing cash items and reports, handling phone inquiries, and working with the team to exceed branch and individual goals. The role requires strong communication, stellar customer service, basic computer skills, and the ability to manage money transactions precisely, stand for extended periods, and lift up to 25 pounds.
Required Qualifications
- High school diploma or GED
- Basic computer skills
- Excellent communication skills
- Stellar customer service skills
- Ability to work with money transactions with high degree of accuracy
- Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency
- Ability to learn and follow financial center operation and security procedures
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