CSR INSIDE SALES 3
On-siteForest Park, Georgia, United States
Forest Park, Georgia, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Manage new and repeat sales by handling walk-ins, outbound calls, and emails to answer questions, create solutions, and meet established sales quotas. Execute the full sales function including order processing, quote generation, and delivery coordination while recommending alternate products based on cost and availability. Educate customers on HVAC terminology and features, assist with warranties and returns, and maintain accurate records of sales activities and shipment dates. Collaborate with the Branch Manager to resolve problems and train new representatives while monitoring customer satisfaction.
Required Qualifications
- Extensive knowledge of HVAC equipment/products
- 6+ years of progressive sales experience
- 5 plus years in the HVAC industry
- High School diploma or GED equivalent
- Must be legally authorized for employment in the United States
- Must be able to perform essential responsibilities with or without reasonable accommodations
Desired Qualifications
- some college
- HVAC certification
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