CSR II Escrow
On-site · Johnston, Iowa, United States
Job Summary
Escrow-focused CSR II role handling escrow analysis (individual and mass), new loan and construction/mid-year analysis, and escrow waivers to close escrow. Tasks include approving escrow analysis statements and refund checks, reviewing web/lockbox/escrow-related reports, and performing clerical duties (filing/imaging) in loan files. Requires strong customer service to homeowners, bankers, and vendors. Proficiency in Word & Excel with knowledge of property taxes, insurance, and escrow; Black Knight System experience preferred.
Required Qualifications
- High school diploma or GED
- Two to five years of related experience and/or training; or equivalent combination of education and experience.
- Proficient in Word & Excel
- Prior history working with Property Taxes, Insurance, or Escrow preferred (Black Knight System experience preferred)
- Follow established policies, procedures & guidelines
- Analytical decision making and problem solving skills
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