CSR/Dispatcher

Dispatcher role handling service requests, scheduling technicians, and resolving customer complaints as a key team member representing Aire Serv. Responsibilities include receiving incoming calls, scheduling appointments, assigning daily work to teammates, performing marketing and sales functions to secure additional work, completing work orders, returning calls, and reviewing purchase orders while maintaining organized office operations. Requires minimum two years of administrative experience, strong written and verbal communication, attention to detail with data entry, a positive attitude, independence as a team player, and proficiency with Microsoft Office; Servicetitan experience preferred. Located in Boca Raton, FL, with benefits including a 401(k) match and paid time off. The role emphasizes customer service, respect, integrity, and a focus on first-time job completion.