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CSR - Client Service Representative
$37,440–$43,200 year
On-site · Orange, California, United States
Job Summary
This Client Service Representative position involves working directly with clients in a busy, client-facing environment. Responsibilities include greeting visitors, answering phones, scheduling appointments, managing medical records, and presenting fees and treatment plans. Candidates should have at least one year of experience in an animal hospital, a High School Diploma or equivalent, and excellent communication skills. The role requires a compassionate attitude towards pets and their owners, strong decision-making abilities, proficiency in Microsoft Office, and the ability to work flexible hours, including nights and weekends.
Required Qualifications
- At least one year of proven past experience helping clients in an animal hospital setting
- Excellent listening and communication skills
- Compassion for pets and people
- Proven decision-making skills
- Ability to integrate new information into problem-solving
- Proficiency in Microsoft Office
- Willingness to work non-traditional hours
- Ability to lift up to 40 lbs.
- Exposure to hazards associated with pets
Desired Qualifications
- Knowledge of veterinary terminology
- Experience in a veterinary facility
Additional Requirements
- Current associates must apply through the internal career site
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