CSR - Bilingual Customer Service Representative
$35,360,000–$43,680,000 year
On-siteRogers, Arkansas, United States
Job Summary
Provide friendly customer service and sales support in English and Spanish primarily over the phone, communicating with team members and vendors to ensure product availability and correct specifications. Confirm order details like fitment, size, and color to ensure accuracy and smooth shipments, while assisting with local customer pickups and deliveries using the company truck. Maintain perfect attendance during the first 30 days and pass a pre-employment background and drug screening. This bilingual role supports small business owners sourcing parts for trucks and business needs within VARCo Supply's expanding family-owned organization.
Required Qualifications
- Spanish Bilingual: you are fluent in both English and Spanish
- Great phone skills: You're comfortable chatting with customers and helping them find what they need
- Solid typing abilities: You'll enter orders quickly and accurately
- Basic math and clear communication skills: Essential for keeping everything on track
- A sense of urgency and attention to detail: You thrive in a fast-paced environment and care about getting it right
- Reliability: We're a close-knit team that counts on each other-perfect attendance is a must, especially in your first 30 days
- Background check: Must pass a pre-employment screening
- Applicants and employees agree to submit to a background and drug screening
Desired Qualifications
- Bonus points: Knowing other languages such as French
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