CSFP Program Manager
$70,304–$81,000 year
On-siteGarden Grove, California, United States
Garden Grove, California, United StatesOn-siteFull Time$70,304–$81,000 year
Full Time
Job Summary
Plan, direct, and coordinate daily, weekly, and monthly activities for one-third of CSFP distribution sites while monitoring food box distributions against quarterly and yearly goals. Manage and support Eligibility Technicians through scheduling, field work, client certification, telephone coverage, and data entry. Lead the selection, training, and performance evaluation of direct staff, ensuring compliance with all safety procedures and program regulations. Reconcile daily food box distributions, calculate usage, and prepare monthly inventory reports. Monitor budget utilization, produce administrative reports, and collaborate on staff calendars. Research potential distribution sites and represent the organization with community partners.
Required Qualifications
- Valid California Driver's License
- Driving record that meets minimum standards established by CAP OC insurance carrier
- Proof of vehicle insurance
- Access to a vehicle
- Willingness to drive/travel when required
- Possessing a BA/BS degree or at least 5 years direct experience
- Management experience with staff larger than 2 direct reports
- Possessing strong interpersonal and customer service skills with staff, volunteers, and participants
- Effective leadership skills
- Strong time management skills
- Communication proficiency with all levels of staff, management, participants and partners
- Problem solving/analysis in order to resolve short-term problems and possible looming problems
- Understanding and applying program rules, regulations and procedures
- Familiarity of laws and regulations governing county, state and federal funded programs
- Customer service focus
- Ethically Focused
- Inclusive
- Lead
- Creative/Innovative
- Collaborative
- Planning/Organization
- Language skilled: Demonstrate verbal, reading and written fluency in English
- Mathematical
- Computer literate
- Competently use a camera, printer, projector, copier, Smart cell phone and/or other electronic devices
- Experience with virtual communication platforms
- Use a variety of computer databases to ensure that client records, statistics and reports are completed
- Possessing a valid California Driver's License with a driving record that meets minimum standards established by CAP OC insurance carrier, proof of vehicle insurance, access to a vehicle and willingness to drive/travel when required
- Must be able to work outdoors in varying temperatures and weather conditions as required
- Must be able to lift and/or move objects up to forty (40) pounds
- Must pass a pre-employment physical
- Must pass a drug screen
- Must pass a Live Scan
- Must pass a background check
Desired Qualifications
- It is desirable that the selected CSFP Manager candidate be bi-lingual in Spanish or Vietnamese
- Communication proficiency desired in English/Vietnamese or English/Spanish
- Desirable ability in Spanish or Vietnamese
- BA/BS degree desired
- Management experience with staff larger than 2 direct reports desirable
- Desirable skills: Establish rapport with staff, service agencies, churches, commercial residences and participants from culturally diverse backgrounds
- Desirable skills: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and aligns with the values of the organization
- Desirable skills: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
- Desirable skills: Positively influence others to achieve results that are in the best interest of CAP OC
- Desirable skills: Develop new and unique ways to improve the standing of the department and to create new opportunities
- Desirable skills: Work collaboratively in a team environment both internally and externally with the capability to negotiate success outcomes for all parties
- Desirable skills: Consistently demonstrate planning, organizational, execution and delivery skills for projects, events and reports to be delivered on time, within budget and achieving intended results
- Desirable ability in Spanish or Vietnamese
- Competently use the Internet, Web based databases, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook and Teams) and other applications via a desktop and/or laptop computer, PC Tablet and/or Notebook, or I-Pad
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