CSA-1047

Welcome customers immediately in a professional manner, present air filter and radiator cap options for inspection, and maintain clear communications regarding wait times and vehicle status. Thoroughly review Service Order Tickets at check-out to explain warranty programs and services performed, then remind departing customers to submit feedback and thank them for their visit. Resolve customer complaints and damage claims while ensuring a comfortable, clean, and safe atmosphere throughout the shift. This role requires good vision and hearing, frequent standing and walking, and the ability to operate motor vehicles and use mechanical hand tools. Candidates must possess basic literacy, math skills, and intermediate computing proficiency, with a license to operate a vehicle. Previous experience managing a retail automotive center is required. The position involves exposure to outside weather, noise, and vehicle exhaust fumes.