CS Team Operator
$34,320–$34,320 year
On-siteOgden, Utah, United States
Job Summary
Process alarm signals quickly and accurately while managing stressful situations. Dispatch proper authorities to subscribers' locations in emergencies, verify help is on the way, and notify responsible parties. Assist alarm company partners with system tests to ensure subscriber alarms function properly. Accurately document all responses in the computer system and learn new software to complete multiple tasks. Engage in ongoing training to ensure accurate alarm handling and foster professional growth. This role supports Becklar's mission to protect over 2.2 million subscribers daily through our SMART Critical Event Protection Platform.
Required Qualifications
- 18 years of age or older
- High school diploma or GED
- Available to work Day/Early morning shifts
- Minimum typing speed of 40 wpm
- Willing to work 1 weekend day each week or every other weekend
- Willing to work holidays
- Ability to make a 6 month commitment to work here
- Ability to pass a 2 week fully-paid training class
- Ability to pass a pre-employment drug test and background check
Desired Qualifications
- Prior customer service experience
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