CRUS Engineer in Charge I - SAS
On-siteAustin, Texas, United States
Austin, Texas, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Isolate and resolve complex equipment and system malfunctions, analyze repair and downtime trends, and implement corrective action to minimize service downtime. Lead Continuous Improvement Projects and Plan of Action Teams by providing data analysis and driving process enhancements. Mentor and train assigned FSEs on technical skills while coordinating with corporate for spare parts and technical updates. Generate reports on maintenance activities and represent the company in customer operational status meetings. Work weekends and holidays as needed, adhering to safety guidelines and customer policies.
Required Qualifications
- Must possess excellent communication skills with ability to speak with clarity and interface effectively with customers and peers
- Requires excellent systematic troubleshooting skills, judgment, and problem solving skills to resolve diverse projects with ability to handle problems independently and implement corrective action
- Displays broad-based customer focus and commitment to resolve problems and make decisions based upon the priority of the problem in relation to business needs
- Must be available to work On-call needed and be available for specific emergency call-in work
- Requires comprehensive knowledge of basic computer language and commands
- Requires advanced knowledge of MS Excel and MS powerpoint
- Must be able to work weekends and holidays
- Must follow safety guidelines established for work area and wear protective clothing when exposed to hazardous materials
- Will need to follow and understand posted work rules and procedures
- Must possess AS degree, technical certificate, or equivalent with minimum of 8 years related work experience
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