Crumbl Shift Lead
$18,000–$23,000 year
On-site · New York City, New York, United States
Job Summary
As a Shift Lead at Crumbl, you will manage store operations and lead a team to ensure exceptional customer service while developing staff through training and mentorship. Key responsibilities include supervising operations, motivating employees, and focusing on customer interaction. The ideal candidate will demonstrate technology aptitude, leadership skills, and a commitment to excellence. Successful Shift Leads will positively impact the business by enhancing productivity and customer experience.
Required Qualifications
- Technology aptitude: ability to use email, chat applications, Microsoft Office, G-Suite, and point-of-sale systems
- High proficiency with Crumbl's website and mobile app
- Positive attitude and strong work ethic
- Commitment to excellence and customer service
- Ability to learn from mistakes
Desired Qualifications
- 1 year of leadership or management experience
- Food or restaurant experience
- Excellent customer service skills
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