CrowdStrike Platform Associate Resident Consultant (Remote)
$70,000–$95,000 year
RemoteTexas, United States
Job Summary
Serve as the primary technical advisor for assigned strategic customer accounts, developing trusted advisor relationships with customer security teams and leadership. Provide technical implementation, configuration, and troubleshooting assistance for the deployment of the CrowdStrike Falcon platform, including assisting customers with operationalizing all modules and integrating the platform into existing tools. Mentor customer teams on Falcon best practices, threat hunting techniques, and vulnerability management while collaborating with Incident Response and Compromise Assessment teams. Work closely with customer IT teams and the Professional Services team to develop customer-facing collateral, utilizing scripting and application solutions via Falcon APIs. This role requires up to 25% travel and involves planning, deployment, and operational support for large-scale distributed systems processing trillions of events daily.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline
- 2 years of experience performing IT deployments or in an end user/customer environment
- Basic understanding of software deployment technologies
- Knowledgeable on Windows, Mac, and Linux platforms
- Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
- Experience with communications and effective ability to build collaborative relationships
- Experience with presentation technical content to various audiences
- Experience in computer and network systems security
- Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
- Proactive and thorough ability to manage work and prioritize customer projects
- High level of motivation; self-starter; results driven
- Exceptional communication skills with ability to explain technical concepts to varied audiences
- Strong presentation and training delivery capabilities
- Self-motivated with excellent time management and prioritization skills
- Customer-focused mindset with commitment to driving customer success
- Ability to work independently in a remote/embedded environment
- Strong problem-solving and analytical thinking abilities
- Ability to travel up to 25% of the time
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
- Potential for travel and assignment work exists
Desired Qualifications
- Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
- Operating Systems: Windows, Linux, Mac
- Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
- Development: PowerShell, Python, Bash, Batch
- Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
- Compliance: CIS Benchmarks, STIGs, PCI, HIPAA
- Database: SIEM, MSSQL, Splunk, LogScale
- Identity: Identity, Active Directory, Azure-AD, SSO
- Cloud: AWS, Azure, and GCP
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