Cross-Utilized Airport Agent - Plattsburgh International Airport (PT)
$45,760–$52,000 year
On-sitePlattsburgh, New York, United States
Plattsburgh, New York, United StatesOn-sitePart Time$45,760–$52,000 yearHigh School Or Equivalent
Part TimeHigh School Or Equivalent
Job Summary
Greet and assist all customers at ticket counters, gates, and ramps while performing aircraft marshaling, boarding, and deplaning duties. Handle ticketing changes, baggage processing, and special service requests for passengers with diverse needs. Marshal aircraft on the ramp, conduct ground service equipment checks, and perform lavatory servicing and de-icing as required. Maintain ramp safety, coordinate with flight crews and vendors, and execute Ground Security Coordinator tasks in compliance with federal regulations. Work flexible schedules including early mornings, evenings, weekends, and holidays in both indoor and outdoor environments.
Required Qualifications
- Must be at least 18 years of age
- Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions
- Possess a valid driver's license with a good driving record
- Ability to read, write, speak, and understand English fluently
- Must pass a DOT-required pre-employment drug screening
- Must be willing to submit to and pass FAA and Company-mandated random drug and alcohol testing
- Ability to pass a 10-year work history background check, as well as criminal history and fingerprint checks, as required by the TSA
- Ability to work flexible schedules, including early mornings, evenings, weekends, holidays, and irregular shifts as operational needs dictate
- Must adhere to all safety regulations and work in a professional manner, complying with OSHA, EPA, state, and federal regulatory requirements
- Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels
- Must be able to ascend/descend stairs frequently
- Must be able to work on your feet for extended periods of time (up to 8 hours per shift)
- Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation
- Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments
- Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations
- Ability to type a minimum of 30 words per minute
- High school diploma or GED certification
- Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word
- familiarity with similar software applications
- Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism
- Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment
- Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail
- Self-motivated with the ability to motivate others
- Ability to work independently and collaboratively as part of a team-oriented environment
- Excellent written and verbal communication skills, delivered with professionalism and tact
- Strong leadership, organizational, and time management skills
- Possess polished and professional interpersonal skills with a positive, customer-focused attitude
- Must be able to lift 75 pounds
- Must be able to work in extreme weather conditions
- Must be able to operate GSE
- Must be able to ascend/descend stairs
- Must be able to stand for 8 hours
- Must be able to stoop, bend, kneel, and crouch
- Must be able to handle interruptions
- Must be able to manage deadlines
- Must be able to work independently
- Must be able to work collaboratively
- Must be able to communicate professionally
- Must be able to demonstrate leadership
- Must be able to demonstrate organizational skills
- Must be able to demonstrate time management skills
- Must be able to demonstrate interpersonal skills
- Must be able to demonstrate a positive attitude
- Must be able to demonstrate flexibility
- Must be able to demonstrate attention to detail
- Must be able to demonstrate self-motivation
- Must be able to demonstrate safety compliance
- Must be able to demonstrate regulatory compliance
- Must be able to demonstrate customer service
- Must be able to demonstrate teamwork
- Must be able to demonstrate professionalism
- Must be able to demonstrate tact
- Must be able to demonstrate courtesy
- Must be able to demonstrate efficiency
- Must be able to demonstrate accuracy
- Must be able to demonstrate timeliness
- Must be able to demonstrate reliability
- Must be able to demonstrate dependability
- Must be able to demonstrate integrity
- Must be able to demonstrate honesty
- Must be able to demonstrate trustworthiness
- Must be able to demonstrate loyalty
- Must be able to demonstrate commitment
- Must be able to demonstrate dedication
- Must be able to demonstrate passion
- Must be able to demonstrate enthusiasm
- Must be able to demonstrate energy
- Must be able to demonstrate drive
- Must be able to demonstrate motivation
- Must be able to demonstrate ambition
- Must be able to demonstrate goal orientation
- Must be able to demonstrate results orientation
- Must be able to demonstrate problem solving
- Must be able to demonstrate critical thinking
- Must be able to demonstrate analytical skills
- Must be able to demonstrate decision making
- Must be able to demonstrate judgment
- Must be able to demonstrate adaptability
- Must be able to demonstrate flexibility
- Must be able to demonstrate resilience
- Must be able to demonstrate stress management
- Must be able to demonstrate conflict resolution
- Must be able to demonstrate negotiation
- Must be able to demonstrate persuasion
- Must be able to demonstrate influence
- Must be able to demonstrate leadership
- Must be able to demonstrate management
- Must be able to demonstrate supervision
- Must be able to demonstrate coaching
- Must be able to demonstrate mentoring
- Must be able to demonstrate training
- Must be able to demonstrate development
- Must be able to demonstrate growth
- Must be able to demonstrate learning
- Must be able to demonstrate innovation
- Must be able to demonstrate creativity
- Must be able to demonstrate originality
- Must be able to demonstrate initiative
- Must be able to demonstrate proactivity
- Must be able to demonstrate reactivity
- Must be able to demonstrate responsiveness
- Must be able to demonstrate accountability
- Must be able to demonstrate ownership
- Must be able to demonstrate responsibility
- Must be able to demonstrate commitment
- Must be able to demonstrate dedication
- Must be able to demonstrate loyalty
- Must be able to demonstrate integrity
- Must be able to demonstrate ethics
- Must be able to demonstrate values
- Must be able to demonstrate culture
- Must be able to demonstrate fit
- Must be able to demonstrate alignment
- Must be able to demonstrate synergy
- Must be able to demonstrate collaboration
- Must be able to demonstrate cooperation
- Must be able to demonstrate partnership
- Must be able to demonstrate teamwork
- Must be able to demonstrate unity
- Must be able to demonstrate diversity
- Must be able to demonstrate inclusion
- Must be able to demonstrate equity
- Must be able to demonstrate fairness
- Must be able to demonstrate justice
- Must be able to demonstrate respect
- Must be able to demonstrate tolerance
- Must be able to demonstrate understanding
- Must be able to demonstrate empathy
- Must be able to demonstrate compassion
- Must be able to demonstrate kindness
- Must be able to demonstrate generosity
- Must be able to demonstrate humility
- Must be able to demonstrate modesty
- Must be able to demonstrate modesty
- Must be able to demonstrate modesty
- Must be able to demonstrate modesty
- Must be able to demonstrate modesty
- Must be able to demonstrate modesty
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