CRM Specialist
RemoteUnited Kingdom
United KingdomRemoteFull TimeTravel ServicesStartup
Full TimeStartupTravel Services
Job Summary
Produce email campaigns, app push notifications, and site banners by working within marketing automation platforms to build audiences, campaign logic, and templates based on technical specifications. Heavily test all work to preemptively catch bugs and approve teammate deliverables following the QA process while assisting managers with ad-hoc projects. Create templates by updating copy, images, and links within the editor tool to support the execution of three to five weekly campaigns sent to tens of millions of global users. Manage translation requests and communicate project status and email analytics effectively.
Required Qualifications
- 2+ years of email production experience in a corporate setting
- strong focus on B2C
- Experience working in a CRM role in a high energy online environment
- Comfortable multi-tasking in a fast-paced environment
- ability to manage large cross-functional projects
- numerous weekly launches
- Patience and professionalism when more clarification is needed or requirements change
- Strong communication skills that enable you to engage with senior leaders and internal stakeholders
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work
Desired Qualifications
- Experience building campaigns in the customer engagement platform, Braze
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