CRM Project Manager Consultant
$124,800–$156,000 year
HybridCave Creek, Arizona, United States
Job Summary
Develop and maintain detailed project plans, timelines, milestones, and resource allocations for a waste-industry CRM implementation. Manage the agile backlog, facilitate sprint ceremonies, and monitor project health to proactively identify and resolve schedule, scope, or delivery risks. Serve as the primary point of contact for client stakeholders, translating technical concepts into business impact for executive audiences. Lead the delivery team day-to-day, remove blockers, and oversee external vendor relationships to ensure alignment on scope, budget, and schedule. Travel to the client site on the West Coast every 4-6 months during implementation timelines.
Required Qualifications
- Proven project management experience leading complex, cross-functional technology implementations from planning through go-live
- Strong fluency in Agile, Scrum, and hybrid delivery methodologies, including backlog management and facilitation of ceremonies
- Solid technical acumen across software development, cloud environments, and data systems, enabling effective engagement with technical teams and translation for business stakeholders
- Demonstrated experience presenting to executive stakeholders and steering committees with clarity, confidence, and business-focused framing
- Experience managing project budgets, tracking spend, and proactively managing financial risks and variances
- Strong risk identification and conflict resolution skills, with the ability to address issues early and constructively
- Consulting-level communication skills with a polished, client-facing presence in all settings
- Bachelors Degree
- Must be able to travel to the client site on the West Coast
- Travel will be during implementation timelines every 4-6 months
Desired Qualifications
- PMP, PMI-ACP, CSM, or equivalent project management certification
- Experience in waste management, logistics, transportation, or other operations-heavy industries
- Familiarity with CRM platforms or enterprise system implementations
- Experience managing vendor RFP processes, evaluations, and contract negotiations
- Exposure to organizational change management alongside technical delivery
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