CRM Ops Technical Specialist
$70,000–$80,000 year
Remote · United States
United StatesRemoteFull Time$70,000–$80,000 yearMid LevelBachelors DegreeFinancial ServicesUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Industry
Financial Services
Job Summary
CRM Technical Ops Specialist focused on executing and optimizing multi-channel campaigns (email, push, SMS) using Braze, Salesforce Marketing Cloud, Marketo, Pardot, or similar tools; responsibilities include end-to-end campaign ops, audience segmentation, QA, deployment, reporting, data integrations, and collaboration with Marketing, Product, Data, and CRM teams; emphasis on analytics, experimentation, AI-enabled marketing, and continuous improvement.
Required Qualifications
- 1–2+ years of experience in CRM, lifecycle marketing, digital campaign operations, or marketing automation roles
- Hands-on experience using CRM or marketing automation platforms such as Braze, Salesforce Marketing Cloud, Adobe Marketing Cloud, Pardot, Marketo, Cheetah, or similar tools
- Experience executing campaigns across channels including email, push notifications, SMS, or in-app messaging
- Familiarity with customer segmentation, targeting strategies, audience management, and lifecycle marketing principles
- Strong analytical and problem-solving skills with experience using campaign reporting, attribution, A/B testing, and engagement metrics to drive decisions
- Experience leveraging AI tools or automation workflows to support campaign execution, personalization, reporting, or operational efficiency
- Ability to collaborate effectively across technical and non-technical stakeholder groups
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