CRM Data Enrichment Specialist #3347
On-siteAustin, Texas, United States
Job Summary
Research and enrich incomplete contact records by sourcing missing information, including full name, title, organization, phone number, and mailing address, using public databases, government directories, open-source records, and social media. Prioritize and independently manage a contact enrichment queue, tracking progress and flagging records that cannot be resolved through available research methods. Enter and maintain accurate, complete contact records in a Salesforce-based CRM in accordance with organizational data standards, converting unqualified leads into qualified contacts. Collaborate with internal staff to ensure enriched records meet qualification criteria for CRM implementation. Collect, manage, and import contact information from business cards, meeting notes, event attendance logs, and official correspondence. Monitor shared inboxes and convert leads into qualified contacts from official correspondence. Maintain data integrity by identifying and eliminating duplicate contact and lead records. Establish and follow an efficient, repeatable contact enrichment process. Deliver against a structured timeline, including an initial discovery and access plan, a fully enriched contact list, contact qualification and maintenance, and full process execution and validation.
Required Qualifications
- Strong written and verbal communication skills with a professional demeanor
- Excellent attention to detail and strong organizational skills
- Proven ability to work independently, manage priorities, and meet firm deadlines
- Experience researching and validating professional contact information using web-based resources and social media
- Basic knowledge of CRM platforms, preferably Salesforce
- Proficiency with Microsoft Office, particularly Excel and Word
- Ability to conduct limited professional outreach by phone or email to verify information
- Strong data-quality mindset, including identifying and resolving duplicate or incomplete records
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.