CRM (Customer Relationship Management)
RemoteUnited States
United StatesRemoteFull TimeSmall
Full TimeSmall
Job Summary
Respond immediately to customer inquiries and resolve any issues while collaborating with cross-functional departments to optimize the customer experience. Drive customer acquisition through conversion and retention efforts, actively fostering engagement and loyalty. Leverage a sales background with proven target achievement to adapt quickly to product knowledge, front and back office systems, and marketing offers. Work six days a week, 12 hours daily from 08:00 to 20:00. Experience in the iGaming industry is a plus. Join a diverse and inclusive team committed to providing exceptional service.
Required Qualifications
- 6 days per week work schedule
- 12 hours per day work duration
- 08.00–20.00 work hours
- Customer service experience
- Sales background
- Good sales target achievement
- Quick adaptation ability
- Product knowledge
- Front office system usage
- Back office system usage
- Marketing offer knowledge
Desired Qualifications
- iGaming industry experience
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