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WorkanovaPosted 16 months ago

CRM (Customer Relationship Management)

RemoteUnited States

Full TimeSmall

Job Summary

Respond immediately to customer inquiries and resolve any issues while collaborating with cross-functional departments to optimize the customer experience. Drive customer acquisition through conversion and retention efforts, actively fostering engagement and loyalty. Leverage a sales background with proven target achievement to adapt quickly to product knowledge, front and back office systems, and marketing offers. Work six days a week, 12 hours daily from 08:00 to 20:00. Experience in the iGaming industry is a plus. Join a diverse and inclusive team committed to providing exceptional service.

Required Qualifications

  • 6 days per week work schedule
  • 12 hours per day work duration
  • 08.00–20.00 work hours
  • Customer service experience
  • Sales background
  • Good sales target achievement
  • Quick adaptation ability
  • Product knowledge
  • Front office system usage
  • Back office system usage
  • Marketing offer knowledge

Desired Qualifications

  • iGaming industry experience

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