CRM Administrator
$144,000–$192,000 year
HybridCape Town, Western Cape, South Africa
Job Summary
Administer Close and Recruiterflow platforms to manage user access, pipelines, and system configurations while monitoring inbound channels and triaging leads against qualification criteria. Maintain CRM architecture and data standards, build dashboards for sales and recruitment teams, and train users on best practices and new functionality. Work 40 hours weekly from Mondays to Fridays in a hybrid setup with mandatory in-office days, earning R12,000–R16,000 monthly. Support an investment group focused on digitalisation and operational excellence using data and AI to drive scalable, high-performance businesses in the UK commercial financial sector.
Required Qualifications
- 1–2 years of experience in a CRM, sales support, or administrative role
- Strong organisational skills with experience handling multiple tasks and deadlines
- Excellent written and verbal communication skills
- Proficient in Microsoft Office and/or Google Workspace
- Experience in finance, recruitment, staffing, B2B sales, or professional services
- Basic understanding of sales and recruitment funnels
- Experience supporting or enabling teams through systems and process change
- Experience with CRM systems such as Close, HubSpot, or Salesforce
- Experience working remotely or in distributed teams
- Mondays and Fridays mandatory in-office
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