Crisis Response Supervisor - Mobile Outreach; Swing Shifts
$95,965–$125,056 year
On-siteLacey, Washington, United States
Job Summary
Oversee day-to-day operations of crisis response programs, including Embedded Designated Crisis Responders, Clinicians, and Peer Specialists, while determining work schedules to ensure full regional coverage. Provide technical oversight, case consultation, and supervision for staff, interpreting procedural guidelines and conducting quality assurance reviews of documentation and decision-making. Deliver crisis training incorporating best practices for risk assessment and stabilization, while tracking program metrics and preparing operational reports. Serve as an escalation point for critical incidents and act as a liaison with law enforcement and elected officials. This role supports the Crisis Services team across Thurston, Mason, Lewis, Pacific, Wahkiakum, Grays Harbor, and Cowlitz counties, providing direct crisis intervention as required. Swing shifts with rotating weekend and on-call coverage are mandatory.
Required Qualifications
- Master's Degree or further advanced degree in counseling or one of the social sciences
- Meets WA state qualifications to be a Mental Health Professional
- Licensed by the WA Department of Health as a Social Worker, Mental Health Counselor, Marriage and Family Therapist, Psychologist or BSN/RN, or as a Licensed Agency Affiliated Counselor
- Qualifies as a Designated Crisis Responder
- At least two years of experience in direct treatment of mentally ill or emotionally disturbed persons
- Three (3) or more years professional, administrative, and/or supervisory experience providing services to individuals with Behavioral Health or Substance Use Disorders
- Experience with crisis intervention, including risk assessments
- Ability to utilize a personal computer with applicable software to successfully perform essential job functions of the position including word processing, spread sheet, electronic health record systems, analysis, information retrieval, and tracking
- Valid WA State Driver's license and satisfactory motor vehicle record
- Must pass criminal background clearances and excluded party sanctions
- Knowledge of RCW 71.05 and 71.34
Desired Qualifications
- Three (3) years experience providing crisis intervention services
- Licensed Substance Use Disorder Professional
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