Crisis Intervention Counselor - Weekends - Remote for residents in the Greater Louisville area.
RemoteLouisville, Kentucky, United States
Job Summary
Provide crisis and suicide intervention counseling over the telephone to callers needing emergency assistance, identifying appropriate organizations and monitoring caller status through case follow-up. Document and maintain accurate records of all telephone interventions, review daily log-sheets and client files, and supervise a staff of telephone counselors and volunteers to ensure quality assistance and accurate documentation. Deliver crisis intervention and suicide prevention training to other counselors, volunteers, service providers, and community groups as requested, while attending staff meetings to share procedural information. Additionally, provide crisis intervention to community groups traumatized by suicide when assigned. This role requires a Bachelor's degree in a related field or equivalent training and experience, with a 16-hour weekend schedule.
Required Qualifications
- Bachelor's degree in Sociology, Social Work, Psychology, Special Education, Human Services, or a related field of study
- High School diploma or GED with completion of AAS/Life Line 50 hours of Crisis Intervention/Suicide Prevention training and six months of volunteer time with Seven Counties Services after completion of training
- Minimum of six months experience in social services
- Good communication and interpersonal skills
- Knowledge of available community resources
- Ability to make sound decisions and judgments in stressful or unusual situations
- Good supervisory skills
- Ability to work in a team environment
- 16 hours on the weekends
- COVID and Influenza vaccinations
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