Crisis Intake and Referral Specialist, Behavioral Health (PartTime Evenings)
On-site · Allentown, Pennsylvania, United States
Job Summary
The Crisis Intake and Referral Specialist at St. Luke's processes referrals for admission to Behavioral Health Inpatient Services, making unit placement recommendations, verifying insurance authorizations, and ensuring compliance with mental health regulations. Responsibilities include coordinating with the Crisis Intervention team, assisting with patient flow, and managing documentation to meet standards. Candidates must have a Bachelor’s Degree in a Human Services field and 3 years of relevant clinical experience. Strong interpersonal skills and basic computer proficiency are required.
Required Qualifications
- Minimum of a Bachelor’s Degree in a Human Services field
- Minimum of 3 years of direct clinical mental health/crisis intervention experience
- Previous experience with case management/utilization review and managed care models
Desired Qualifications
- Master’s Degree preferred
- Strong interpersonal skills
- Basic computer skills – EPIC, Word, Excel, Outlook
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