PROTOCALL SERVICES INC. logo
PROTOCALL SERVICES INC.1 week ago

Crisis Counselor - Fully Remote in Joliet, IL

$50,648–$54,808 year

Remote

Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown

Job Summary

Telephonic crisis counselor delivering empathetic support, risk assessment, crisis intervention, and stabilization services to callers from a remote home office. Responsibilities include building rapport, actively listening, assessing emotional and behavioral health concerns, providing resources and safety planning, intervening in emergent situations, and maintaining accurate, timely documentation. Requires a private, distraction-free work space with a wired internet connection; six-week structured virtual onboarding; and weekend availability on a rotating schedule. Compensation includes base hourly pay with potential per-hour incentives and shift differentials; remote-first role with HIPAA-compliant practices and ongoing professional development.

Required Qualifications

  • Bachelor’s Degree from an accredited 4 year college or university
  • Minimum of 1 year direct experience in behavioral health, counseling, or social services
  • Ability to work remotely with a private, distraction-free space and HIPAA-compliant setup
  • Access to hard-wired broadband or fiber with stable connection (minimum 10 Mbps)
  • Ability to complete six-week paid virtual training and transition to regular schedule
  • Eligibility to work remotely in Illinois
  • Strong communication and multitasking skills
  • Ability to maintain HIPAA and professional standards while providing telephonic support
  • Documentation of interactions and clinical notes
Sorce

Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

$51k – $55k / yr

Crisis Counselor - Fully Remote in Joliet, IL · PROTOCALL SERVICES INC.

Apply on Sorce