Crisis Counselor, Community Crisis Response
$47,840–$47,840 year
On-siteDecatur, Illinois, United States
Job Summary
Provide face-to-face, phone, and virtual crisis intervention to individuals experiencing mental health or substance use crises in emergency departments, community agencies, and client homes. Engage children, adolescents, and adults across diverse crisis situations, including linking admitted patients to community supports and assisting with involuntary admission processes at the Macon County Court. Collaborate with internal and external providers to ensure coordinated care, while maintaining relationships with referral sources and partner agencies. Complete pre-admission screening assessments for nursing facility referrals and navigate electronic health records. Requires a Bachelor's or Master's degree in a human services field, valid driver's license, and ability to function as a Mental Health Professional. Full-time mobile crisis response roles available on 1st and 2nd shifts in Macon, DeWitt, and Piatt Counties with sign-on bonuses for new hires.
Required Qualifications
- Bachelor's or Master's degree in a human services–related field
- Must meet criteria to function at minimum as a Mental Health Professional (MHP)
- Master's-level Qualified Mental Health Professionals (QMHP) must obtain licensure within 2 years of employment
- Valid driver's license, reliable transportation, and automobile insurance
- Ability to engage individuals in behavioral health treatment during high-stress situations
- Knowledge of behavioral health diagnoses
- Ability to work with individuals with serious mental illness, substance use disorders, or dual diagnoses
- Understanding of psychiatry, medical services, and community resources
- Excellent decision-making and problem-solving skills
- Strong written and verbal communication
- Ability to work independently in the community and collaboratively within a team
- Ability to navigate an electronic health record
- Proficiency in Microsoft Word and Excel
- Commitment to ongoing learning and growth
- Position Available on 1st Shift (7 am-4 pm) and 2nd Shift (3 pm - 12 am)
- New Hires: Sign On Bonus $5000 for one year commitment
- Internal Transfers: Transfer Bonus $2500 for one year commitment
Desired Qualifications
- Experience in crisis services
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